Return and Refund

• At Ciro Supplies, we want you to be completely satisfied with your purchase. If you are not, please review our refund and return guidelines below.

  1. Return Eligibility

  You may return items within 30 days of receipt for a full refund or exchange, provided that:

  • The item is in its original condition, unused, and with all tags/packaging intact.
  • You have the original receipt or proof of purchase.

  2. Non-Returnable Items

  Certain items are non-returnable, including:

  • Customized or personalized products.
  • Gift cards.
  • Opened software or digital downloads.

  3. How to Initiate a Return

  To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [insert email] or [insert phone number] to request a return authorization.
  2. Package Your Return: Securely package the item in its original packaging, including any accessories and documentation.
  3. Shipping: Ship the return to the address provided by our customer service team. Customers are responsible for return shipping costs unless the item is defective or incorrect.

  4. Refund Processing

  Once we receive and inspect your returned item:

  • Refunds will be processed within 7-10 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.

  5. Exchanges

  If you wish to exchange an item for a different size or color:

  • Please initiate the return process as outlined above.
  • After we receive your return, you can place a new order for the desired item.

  6. Warranty Information

  Most products come with a manufacturer’s warranty. For warranty claims, please refer to the product documentation or contact us for assistance.

  7. Contact Information

  For any questions or concerns regarding our refund/return policy, please contact us